Giardinas Restaurant: Phone, POS and Reservation Setup

Giardinas Restaurant is a garden-to-table dining spot where phone reservations, POS, and kitchen timing all need to work together. This article walks through how you set up the phone line, the tablet-based POS, and the kitchen ticket system so your team can handle a full dinner rush without dropping a reservation or an allergy note. SeasonX is the product of Lumoras LLC, and the setup described here runs on hardware you likely already have in your kitchen or front of house. The core workflow captures party size, time, allergies, and notes on every inbound call, then pushes that information straight to the POS and the kitchen. POS plans start at $99 a month for up to 5 staff, with setup and the AI receptionist included, so you are not paying a one-time installation fee on top of a monthly plan. See the Restaurant phone dinner rush guide for the full call-handling playbook, and jump to any section below for a deeper look at one part of the setup. ## Giardinas Restaurant at a Glance Giardinas Restaurant serves garden-to-table plates in a setting where the kitchen and the dining room are close enough that a ten-minute ticket delay changes the pace of the whole floor. You manage three connected systems: the phone line that takes reservations and orders, the POS that processes payments and tracks table status, and the kitchen ticket board that tells your cooks when a plate needs to come out. SeasonX bundles all three into one app that runs on an iPad or Android tablet you already own, so you do not need a separate server room or a leased terminal. The AI receptionist answers calls, captures party size, preferred time, allergies, and notes, and only offers seating times the restaurant can actually fill. For the full pricing breakdown by team size, see Pricing. ## Phone and Reservation Workflow When the dinner rush hits, inbound calls land on a single number and get routed to the AI receptionist. The system asks for party size, the requested time, any allergies, and special notes. It then checks the booking calendar and only offers times the restaurant can seat. If a party of four wants 7:00 p.m. and that slot is already full, the system offers the next available slot rather than overbooking. All captured data flows directly into the POS as a reservation record, so the host stand sees the party, the time, and any allergy flags before the guests arrive. For the step-by-step call script and routing logic, see Restaurant phone dinner rush. ## POS Setup on a Tablet You Already Own SeasonX runs on an iPad or Android tablet you already own. You do not need to buy a new register or a dedicated terminal to start. The POS app handles table assignment, order entry, payment, and tip processing. An optional dual-screen counter terminal runs the same app if you want a fixed station at the bar or host stand, but it is not required. POS plans are priced by team size from $99 a month for up to 5 staff, month to month, with setup and the AI receptionist included. That means you pay one flat rate per team size and get the phone system, the POS, and the kitchen ticket board in the same subscription. To see the full feature list, visit the Restaurant POS System page, and for the exact plan tiers, see Pricing. ## Kitchen Tickets and Table Turn Times In the kitchen, every order appears as a ticket with a start time. When a ticket reaches ten minutes, it turns red on the board. Your cooks see the color change and prioritize that plate. This single visual cue keeps the kitchen honest during a busy service without a separate timing app or a line cook calling out times. Table turn time is the gap between when a party finishes eating and when their table is ready for the next group. A ten-minute ticket delay on a main course can push the entire table turn by five to eight minutes, which compounds across a full floor of tables. To understand how ticket timing drives table turn, see Table turn times. ## Allergy Calls and Customer Notes When a caller mentions an allergy, the AI receptionist captures the specific ingredient or food group and flags it on the reservation record. That flag travels with the order into the POS and appears on the kitchen ticket. The cook sees the allergy note alongside the items on the plate. If a guest changes a menu item at the table, the server updates the POS entry and the kitchen ticket refreshes with the new allergy data. This keeps the allergy information live from the phone call through to the plate leaving the pass. For the full workflow and edge cases, see Allergy calls. ## FAQ Does Giardinas use SeasonX? This article describes the setup pattern for a restaurant like Giardinas. SeasonX is a product of Lumoras LLC and is available to any restaurant that wants a tablet-based POS with built-in phone reservation and kitchen ticket tracking. What does the POS cost per month? SeasonX POS plans start at $99 a month for up to 5 staff, billed month to month. Setup and the AI receptionist are included in that price. For larger teams, pricing scales by team size. See Pricing for the full breakdown. Do I need a special terminal? No. SeasonX runs on an iPad or Android tablet you already own. An optional dual-screen counter terminal is available if you want a fixed station, but it is not required to run the POS. How are allergy notes captured? The AI receptionist asks about allergies during the reservation call and records the specific ingredient or food group. The note is attached to the reservation, pushed to the POS order, and printed on the kitchen ticket so the cook sees it before plating.