Switching restaurant POS systems without a bad month
Read the processing contract before the software one, pick your slowest fortnight, and rebuild the menu rather than importing it. The order that works.
Insights
For the people running the floor.
Page 9 of 9.
Training staff on a new restaurant POS in two sessions
Teach the nine-step sequence from seated to paid, then rehearse in service. The hard cases to train explicitly, and the two numbers that show it worked.
Building a POS menu that does not annoy you later
Build from the sales report, not the printed menu. Where modifiers go wrong, why notes fields are a leak, and the two people who must check it.
Drawing server sections that do not cost you money
Count covers, not tables. Draw contiguous sections and rotate who gets the good one, because splitting the window tables costs everybody time.
Supplier terms are worth more than supplier prices
2% off $18,000 a month saves $360. Moving to net 21 hands you $12,600 of working capital, and terms are easier to get than price.
A restaurant closing checklist, and why each item is on it
Tomorrow's service is decided tonight. The three items that cannot be skipped, and the variance line you record even when it is zero.