Insights

For the people running the floor.

Page 2 of 4.

What a restaurant phone setup actually has to do

4 min read

It rings hardest when nobody can reach it. Why more lines do not help during service, what the four kinds of call want, and the takeout question.

An AI receptionist for restaurants: judged on the rush

4 min read

Simultaneous calls, party size and real turn times. What it should handle alone, what it must refuse, and the allergen test that disqualifies a vendor.

What a restaurant POS system actually does

4 min read

Five jobs, four cost lines, and the questions to ask before choosing. Plus the part every POS comparison leaves out, which is the phone.

Choosing a POS as a small restaurant

4 min read

Most lists are written for far larger rooms. The five things worth paying for, the three that are not, and the ten-minute demo that tells you the truth.

What a restaurant POS system costs, line by line

3 min read

Four lines, and the monthly fee everyone compares is usually the smallest. Why processing dominates, with the arithmetic at $60k a month.

What a free restaurant POS actually costs

4 min read

The software really is free; the processing is the product. The arithmetic that decides it, and why low card volume makes free the right answer.

Handheld POS: where it pays and where it does not

4 min read

The walk disappears and the kitchen starts sooner. Also the small rooms, weak wifi and complex menus where it makes service slower.